Why the quality of customer service is important when deciding to open a forex account

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A trading account is simply an account in which you will place the capital you wish to invest on the stock exchanges. Here’s why it’s important that the broker where you want to open a forex account offers you quality customer service!

What Customer Service for a Forex account?

Customer service involves providing service to customers before, during and after a purchase. It is very important to a company’s business because a happy customer will return often and will likely spend more.

Thanking the customer and promoting a positive, helpful and friendly environment will ensure a great impression.

This rule is valid in all areas of activity, including Forex and CFD trading. When you decide to start trading online with a certain broker, one of the things to consider is the quality of customer service.

Before explaining the importance of customer service for a trader, here are some tips to follow on where and how to open a forex account.

What is a forex account?

A trading account is simply an account in which you will place the capital you wish to invest in the currency market.

You will use the money in your trading account to buy financial assets and you will keep your profits in this forex account, which is quite similar to a bank account.

To open a forex account , you must be able to provide a valid identity card and proof of address less than 3 months old.

Where to open a forex account as a beginner or professional trader?

You should choose a forex broker to open a trading account in the same way that you should choose a bank to open a bank account

The most important thing is to choose a broker regulated by the AMF or the FCA. This is a guarantee of reliability, as scams are numerous in the case of online trading. You can also check that your broker is on the list of brokers authorized to provide services in France.

You can take other criteria into consideration too, including:

– Security of funds

– The proposed trading platform

– The competitiveness of the broker

– Authorized trading styles

– The possibility of choosing the leverage

– The financial markets offered

– Customer service in French

– Courses and training in the field of financial markets

– A demo trading account.

Why open a forex demo account?

The possibility of opening a forex demo account or a virtual trading account is one of the criteria to take into account when choosing your broker.

Indeed, a demo account will allow you to trade in real market conditions, but with fictitious capital, therefore without taking any risk.

The demo trading account is mandatory for beginner traders as part of their stock market education, but it is also important for experienced traders because they can test new strategies or try other trading styles without jeopardizing their own capital.

Can you create an offshore trading account?

While most traders who live in France open their trading account and report their income in France, others prefer to open a trading account with an offshore company.

If the discretionary argument is made, the main reason for opening an offshore trading account is tax. Traders who declare their income through an offshore company really benefit from more attractive tax conditions.

If this practice is not prohibited, be sure to respect the law specific to offshore companies, so that you do not find yourself in an illegal situation.

The importance of quality customer service in the decision to open a forex account

When a trader decides to open a forex account with a certain broker, it is important that he ensures that the broker can offer him customer service in his language. In addition, advisors must be professional, able to answer the client’s questions and quickly resolve their requests.

The customer service of a serious broker is always available by telephone, email or chat. If the trader wishes to have a meeting with his client representative, the broker must also offer him this possibility.

Ultimately, a forex broker that emphasizes customer service will never allow its advisors to offer clients investment advice.